Professional GDS TrainingSabre · Travelport · Amadeus
Master real-world travel agency terminal entries, live flight reservation workflows, ticket issuance, voiding, and passenger service requests directly with expert flight booking instructors.
Real Cryptic & Graphical Commands
2-Day Intensive OR 7-Day (10 Classes) Schedule
1-on-1 & Agency Team Training
2 Days Intensive
Single GDS Intensive Masterclass
Focus deeply on either Sabre, Travelport (Galileo), or Amadeus. Designed for agents who need immediate operational competence in their preferred GDS.
$200
/ per GDS (2 Days Live Training)
Choose Sabre, Travelport, or Amadeus
2 Full Days of Live 1-on-1 / Small Group Online Sessions
Terminal Sign-In, Neutral Availability & Seat Sell
Mandatory PNR Building (Names, Agency, Received, Ticketing)
SSR Messages: Passport (DOCS), Visas (DOCO), Meals, Wheelchairs
Live Ticket Issuance, Ticket Void & Same-Day Cancellations
Multi-Passenger PNR Split & Agency Record Sharing
Hands-on terminal cheatsheets and shortcut guide
7 Days · 10 Live Classes
Complete GDS Professional Certification
In-depth 7-day curriculum structured into 10 structured live classes. Ideal for agency owners, ticketing managers, and new hires aiming for total multi-system mastery.
Custom Quote
(Group & Multi-GDS Bundles Available)
Covers all 3 major systems (Sabre + Travelport + Amadeus)
10 Dedicated Interactive Live Online Classes
Advanced Fare Calculation, Mileage Rules & Stopover Surcharges
Complex Reissues, Schedule Changes, Date Changes & Exchanges
Airline ADM (Agency Debit Memo) Prevention Best Practices
Queue Management, Consolidator Forwarding & Branch Handover
Hands-on terminal exercises with realistic PNR problem scenarios
Course completion certificate issued by Project OTA
Supported Global Distribution Systems
We teach standard cryptic command lines as well as modern graphical interfaces.
Sabre GDS
RedApp & Cryptic Terminal Mastery
• North America, Middle East & Asia dominant
• Best-in-class automated ticketing
• Modern RedApp workspaces
Travelport (Galileo)
Smartpoint & Focalpoint Workflows
• Widely used across Europe, Africa & South Asia
• Fast cryptic command shortcuts
• High airline content distribution
Amadeus GDS
Selling Platform Connect & Altea
• Global airline hosting standard (Altea)
• Deep European & Middle East network
• Seamless NDC & airline direct connect
Step-by-Step Training Curriculum
Explore the exact topics covered across availability, booking, SSR entries, ticketing, and PNR splits.
Learn how to build compliant, airline-accepted PNRs with all mandatory IATA fields, ticketing time limits, and transaction finalization.
ENTRY 01
NAME INSERT
Correct format for Adults, Children, and Infants (including DOB and name matching passport).
ENTRY 02
Agency Details
Entering agency contact number, ticketing office ID, and customer notification records.
ENTRY 03
Ticketing Field (TL/TK)
Setting ticketing time limits, airline auto-cancellation deadlines, and queue monitoring.
ENTRY 04
Received Field
Documenting who requested the booking for audit trail and compliance.
ENTRY 05
End of Transaction (ET)
Finalizing the reservation to generate the GDS Record Locator and Airline Confirmation Code.
ENTRY 06
Ignore and Retrieve (IR)
Cancelling uncommitted changes, refreshing terminal buffers, and pulling up active files.
Enter international travel documents for automated border control (APIS), special service requests, and fare quote storage.
ENTRY 01
PAX Mobile Number Insert
SSR CTCM entries for direct airline SMS flight delay and gate change alerts.
ENTRY 02
PAX Email Address Insert
SSR CTCE formats ensuring airlines can send schedule changes and e-tickets.
ENTRY 03
DOCS (Passport Information)
APIS document format: Passport number, nationality, date of birth, gender, and expiry date.
ENTRY 04
DOCO (Visa & Permits)
Entering visa numbers, country of issuance, place of birth, and destination country permits.
ENTRY 05
Meal Service Selection
Special meal codes (MOML, VGML, HNML, KSML, CHML) and dietary requests.
ENTRY 06
WHEEL CHAIR MESSAGE
Special passenger assistance requests (WCHR, WCHS, WCHC) and mobility equipment.
ENTRY 07
FARE STORE FROM PNR
Storing automated and manual pricing records (PQ in Sabre, TST in Amadeus, Stored Fare in Travelport).
Complete real-world travel agency operational workflows: printer designation, live ticket issuance, same-day void, and multi-pax division.
ENTRY 01
PRINTER DESIGNATE
Linking virtual ticketing hardware, ticket stock queues, and invoice printers.
ENTRY 02
TICKET ENTRY & Issuance
Executing live electronic ticket issuance and transmitting e-ticket coupons to airline servers.
ENTRY 03
TICKET VOID
Same-day ticket cancellation and voiding before BSP midnight settlement to avoid penalties.
ENTRY 04
Ticket Check & Auditing
Verifying e-ticket status (OPEN, USED, VOID, EXCH) and airline fare breakdown.
ENTRY 05
PNR SHARE WITH OTHER AGENCY
Bridging records, queueing PNRs to consolidators, and inter-agency handoffs.
ENTRY 06
PNR Divide or Split
Splitting multi-passenger records when only one passenger requests date changes or refunds.
Ready to Master GDS Ticketing?
Classes are conducted live online with screen-sharing and real-time guidance. Book your 2-day session for $200 or request an agency team training batch.